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             WELCOME TO THE
             HAMPDEN WATER DISTRICT




Main Office                                    
140 Main Road North    
PO Box 218                      

Hampden, Maine 04444  
Email  info@hampdenwaterdistrict.org                     
ph 207.862.3490
fax 207.862.3595


Office Hours
Monday - Friday
7:
00 a.m. - 12:00 p.m.
               &
12:30 p.m. - 3:30 p.m.


Our source - Floods Pond located in Otis, Maine.


Proposed Rate Increase

To be effective July 1, 2018

 

The Hampden Water District gives notice to the public that on May 17, 2018, at 6:00 p.m. at Reeds Brook Middle School, the trustees of the Hampden Water District will hold a public hearing to discuss and hear comments on a proposed water rate increase.                            

  Rate Revenue
  % Increase $ Increase
Residential 22.81 % $177,602
Commercial 22.81% $23,103
Private Fire Protection 22.84 % $10,480
Public Fire Protection 21.5 % $87,948
Overall Increase 22.0 % $299,133

The Hampden Water District Board of Trustees and employees work hard to keep operating and maintenance expenses as low as possible while at the same time keeping the water treatment and distributions systems in good working order so that we may provide our customers with clean, safe dependable water. While our operating and maintenance costs have increased since the last rate adjustment in 2010, the district has also incurred increases in debt service cost for water main replacement projects taking place from 2010 to 2016. The main increase to operating costs is related to the purchase of water from Bangor Water District and since 2010, Bangor Water District has had 2 rate increases (approximately 14.3% in total) with an another rate increase of 9.5% in process to be effective July 1, 2018. The Board of Trustees is always mindful of the effects that a rate increase has on the customers. Unlike town/city municipalities, which can adjust their mil rate each year to bring in the revenue they need, public water districts must get approval from the Maine Public Utilities Commission to set new rates.

If approved by the MPUC, the proposed water rates will be effective as of July 1, 2018.  The bill you receive in July 2018 will include the new minimum charge and the new rate for each 100 cubic feet of water used over the minimum allowance. With few exceptions, most customers of the District have a 5/8” water meter. The chart below is an example of the proposed change in water charges for residential customers who have a 5/8” meter. This is only an example of a few usage amounts and the change in the charge. To get an estimate of how this proposed water rate change will effect your individual water bill based on your usage history, please call our office at (207) 862-3490.

                              


Monthly Board of Directors Meeting

Thursday, June 21st at
4:00 PM

at the Hampden Water District Office - 140 Main Rd. North in Hampden.


You can now pay your quarterly water bill via MuniciPay:

Paying Your Bill  MuniciPAY

           Electronic Check Payments (convenience fee will apply, see below)

         Visa, MasterCard, Discover, American Express (convenience fee will apply, see below)

Customers of the Hampden Water District now have the ability of paying their water bill over the phone, online, or in person, using their credit card. (Credit cards accepted: Visa, MasterCard, Discover, American Express.)  A per transaction convenience fee of 2.45% or $3.00 minimum will be charged by the payment processing company for this service.

Customers may also pay their water bill online by electronic check payments using the online payment service. Payments will be charged to your checking or savings account at your bank.  You will need your 9-digit routing number, as well as your account number from your personal checks (see example below).  A per transaction convenience fee of $1.50 will be charged by the payment processing company for this service.  

IMPORTANT: When payment option appears, click on the "Switch to Pay with Check" link and then continue entering your information.

Pay Online


***Billing Information***

Bills are mailed out quarterly at the beginning of the following months:

January
April
July
October

      Payment of cash or check is due within 30 days of invoice date.
                     
 **We do accept Payment Arrangements.**
                      (If you need to make a payment arrangement,
   
                  
please call our office as soon as possible.)

 

                          CURRENT RATES
 


 

Please provide your backflow test results no later then 

 

DO YOU NEED A TESTABLE BACKFLOW PREVENTER???

Customers with swimming pools, hot tubs, irrigation systems or coolant filled radiant heat systems MUST have a testable double check valve or reduced pressure zone backflow preventer installed to ensure the health and safety of everyone on our water system!!!

It is the responsibility of the customer to inform the district if any of these hazards exist. If a hazard does exist and you have not had a backflow preventer installed, please do so as soon as possible to prevent any possible health issues from arising.  If you have a question regarding the type of device you need or our Cross Connection Control Program, please contact our office.

This is a notice to HWD customers that are required to test the backflow device on their water service line annually.  Having this device tested annually by a certified backflow tester ensures the device is working properly and protects the health and safety of others.

Backflow Test Results Form

List of Certified Backflow Device Testers

Approved Cross Connection Control Program