Welcome to the Hampden Water District
140 Main Road North
PO Box 218
Hampden, Maine 04444
Monday - Friday
7:00 a.m. - 12:00 p.m.
12:30 p.m. - 3:30 p.m.
Photos: Floods Pond, Otis (source water), Pump Station 1
***Monthly Board of Directors Meeting***
Thursday, December 19, 2013
at the Hampden Water District Office - 140 Main Rd. North
Customer Rights and Responsibilities
The Maine Public Utilities Commission's Consumer Protection Standards for Water Utilities (Chapter 660) requires all water utilities to publish a summary of their rights and responsibilities.
The approved Customer Rights and Responsibilities describes the minimum standards for service, billing procedures, and how to complain if you're not satisfied. These Rights and Responsibilities clarify our obligation as a water utility and your obligation as the customer. The Hampden Water District upholds these privileges and performs these duties with good faith, honesty and fairness, and in accordance with its approved Terms and Conditions and Customer Rights and Responsibilities.
Bills are mailed out quarterly at the beginning of the following months:
Payment of cash or check is due within 30 days of invoice date.
**We do accept Payment Arrangements.**
(If you need to make a payment arrangement,
please call our office as soon as possible.)
2012 Infrastructure Upgrades
Aging infrastructure is a major problem most water systems in our nation are experiencing. No pipe lasts forever; leaks can result from many unseen factors and pipe materials degrade over time. The HWD has worked diligently to ensure safe, reliable drinking water is delivered to its customer each and every day. HWD employees have been able to complete a variety of task that will help maintain infrastructure well into the future. The following is a list of the tasks completed in 2012:
Completed a waterline replacement project along Cottage Street and Canoe Club Road, which consist of retiring approximately 1500 ft. of 6" ductile iron pipe and 250 ft. of 1 1/2" copper pipe and installing 3200 ft. of 8" ductile iron pipe, 60 ft. of 6" ductile iron pipe and 32 ft. of 2" copper pipe.
Retired three fire hydrants and installed seven new fire hydrants within the system to provide greater flows and better fire protection.
Modify the entrance point for the cable connecting the PAX mixer to enter through the bottom of the Kennebec Rd. Standpipe, rather then the side of the tank.
Constructed a turn-around on the driveway of the Kennebec Rd. Standpipe to ensure safety.
Continued documenting the location of service shut offs (curb stops) and service lines throughout the system.
Changed out over 260 meters to test for accuracy and install remote radio readers
Vacuumed approximately 20 service shut-off valves and repair or replace as needed.
Projects such as these minimize the amount
of antiquated infrastructure and enhance water quality well into the future.